by John Todd
Buying your TODDWATCH
Using our online shop to buy our latest designs will hopefully be a straightforward process of choosing the watch you want. Click on the 'buy now' button and we'll do the rest to get your new Toddwatch to you. All TODDWATCHes are made in small batches, and often have bespoke modifications, so there may be an occasion where the watch you want needs to be specially made and this means that the delivery time could be different than that of a watch we already have in stock. If you need to know delivery times before purchasing, then please contact us.
Otherwise please go ahead with your order, which we always acknowledge, and we'll let you have an estimated date when it will be processed, along with a shipping schedule.
If you are located in the UK your new watch will be shipped via Royal Mail special delivery, which is a next day delivery for most locations, but for more outlying areas this may be up to 4 days (see map) .
Orders which are to be sent to a location outside of the UK will be send via other secure services an most items will be delivered within a 10 day period, but please leave up to 28 days.
ORANGE OXIDE DESIGN guarantee this product for 1 year from the date of purchase, or in the case of a special commissioned order, the date of receipt, against any fault in construction.
During this period any defective part will be repaired or replaced, excluding the strap & battery (excluding any P&P). All requirements of the original warranty given with watch at the time of purchase must have been complied with totally. Sole discretion on this and any other matter pertaining to the warranty remains exclusively with ORANGE OXIDE DESIGN.
This warranty does not cover normal fair wear and tear, such as chips, dents and scratches which will occur when the watch is worn, nor any deterioration suffered through improper or ill-advised use, negligence or accident. Similarly any modification made by the purchaser, the retailer and any other agent on behalf of the purchaser and/or retailer will cause this warranty to be nullified immediately by ORANGE OXIDE DESIGN.
Orange Oxide Design will ship your new watch via Royal Mail special delivery.
In most cases this will mean a next day delivery after the order is processed, but for more outlying areas this may be up to 4 days (see map)
We will notify you when your order is processed and give a shipping schedule.
EU & International
Orders which are to be sent to a location outside of the UK will be processed in 5 - 10 days.
Most items will be delivered within a 10 day period, but please leave up to 15 days. No guarantee can be given on delivery times for shipping outside of the UK.
Please contact us if you wish to be notified of an approximate delivery schedule.
Returns can be made up to 30 days from receipt of delivery for a full refund minus any shipping costs incurred by Orange Oxide Design. Receipt or proof of purchase required. No refunds or returns for specially commissioned or personalised items can be given unless faulty.. Please ensure all order details are correct at time of purchase, paying particular attention to spellings/
All goods, presentation packaging or any other accessories supplied with the watch must be in the same unused, undamaged condition as when they were sent.
No worn, soiled or used TODDWATCH products will be accepted for return under any circumstances except for those relating to the specific Orange Oxide Design Guarantee given with each TODDWATCH and available to view here.
Any products damaged in transit, either to the customer, or when being returned to Orange Oxide Design will need to be processed through the relevant insurance of the the specific shipping service. Orange Oxide Design recommends obtaining insured shipping services when/if returning a product as no liability for loss or damage during transit will be accepted by Orange Oxide Design.
JOHNY TODD LTD © 2017